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Privacy & Terms of Use

SERVIR is strongly committed to maintaining the privacy of your personal information and the security of our computer systems. With respect to the collection, use, and disclosure of personal information, we make every effort to ensure compliance with applicable United States Federal law. Where US Government agencies may be involved with SERVIR, we comply with laws including, but not limited to, the Privacy Act of 1974, the Paperwork Reduction Act of 1995, and the Freedom of Information Act.

We do not collect or store personal, identifying information about you when you visit our site. The information we receive depends upon what you do when visiting our site.

If you visit our site to view or download data, documents, or other products, we collect and store the following information:

  • The Internet domain from which you access our website (for example, "" if you use a private Internet access account, or "" if you connect from an educational domain)
  • The IP address (a unique number for each computer connected to the Internet) from which you access our website
  • The type of browser (e.g.,Chrome, Internet Explorer) used to access our site
  • The operating system (Windows, Unix) used to access our site
  • The date and time you access our site
  • The URLs of the pages you visit
  • Your username, if it is used to log in to the web site
  • If you visit SERVIR from another website, the URL of the forwarding site.

The above information is used by software programs on our website to create summary statistics. We can then determine the number of visitors to the different sections of our site. We can also identify what information is of most and least interest, helping us make our site more useful to visitors.

If you identify yourself by sending an e-mail containing personal information:

You also may decide to send us personally-identifying information, your mailing address, for example, in an electronic mail message requesting information. Information collected in this manner is used solely for responding to requests for information or records. We may forward your e-mail to other affiliated agencies or partners who are better able to respond to you; however, SERVIR will not share any of your personal information with any other organization or individual.

Finally, we abide by the U.S. Privacy Act of 1974, as amended (5 U.S.C. 552a), which requires us to notify you that the Privacy Act protects the information you are providing to us. The Privacy Act also requires we notify you that, in rare instances, we may have to disclose registration information to the United States Department of Justice or a court in connection with U.S. Federal litigation.

If you link to other sites:

Our website may contain links to other sites. When you link to any of these sites, you are no longer on our site and you are subject to the privacy and use policies of the other site.

Cookie Use Notice

A cookie is a small file that a web site transfers to your computer to allow it to remember specific information about your session while you are connected. Your computer will only share the information in the cookie with the web site that provided it, and no other web site can request it. There are two types of cookies: session and persistent. Session cookies last only as long as your web browser is open. Once you close your browser, the cookie disappears. Persistent cookies store information on your computer for longer periods of time.

SERVIR may use session cookies for technical purposes such as to enable better navigation through the site, or to allow you to customize your preferences for interacting with the site. SERVIR may also make use of persistent cookies to remember you between visits so, for example, you can save your customized preference settings for future visits.

At no time is your private information, whether stored in persistent cookies or elsewhere, shared with third parties who have no right to that information. If you do not wish to have session or persistent cookies stored on your machine, you can turn them off in your browser. Your web browser’s help files will have information on how to do this. Please be aware, however, that turning off cookies may affect the functioning of some SERVIR web pages.

Network Traffic Monitoring Notice

For security purposes and to ensure that this service remains available to all users, our website also employs software to monitor network traffic in order to identify unauthorized attempts to upload or change information, or otherwise cause damage to this web site. Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act of 1996.

Disclaimer of Endorsement

The documents posted on this site may contain hypertext links or pointers to information created and maintained by other public and private organizations. These links and pointers are provided for our visitors' convenience. We do not control or guarantee the accuracy, relevance, timeliness, or completeness of any linked information. Further, the inclusion of links or pointers to web sites other than a SERVIR-managed web site is not intended to assign importance to those sites and the information contained therein, nor is it intended to endorse, recommend, or favor any views expressed, or commercial products or services offered on these outside sites, or the organizations sponsoring the sites, by trade name, trademark, manufacture, or otherwise.

Reference in this web site to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the site's visitors, and does not constitute endorsement, recommendation, or favoring by the United States Government or any of its agencies or employees, or any other government or its agencies or employees, or SERVIR, or its employees, contractors, or other affiliates.

The views and opinions of authors expressed herein do not necessarily state or reflect those of the United States Government or any of its agencies or employees, or any other government or its agencies or employees, or SERVIR or its employees, contractors, or other affiliates, and shall not be used for advertising or product endorsement purposes.


Disclaimer of Liability

Every effort is made to provide accurate and complete information. However, we cannot guarantee that there will be no errors. We make no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this web site and expressly disclaim liability for errors and omissions in the contents of this Web site.

With respect to the content of this site, neither the United States Government nor any of its agencies or employees, nor any other government or its agencies or employees, nor SERVIR or its employees, contractors, or other affiliates make any warranty, expressed or implied or statutory, including but not limited to the warranties of non-infringement of third party rights, title, and the warranties of merchantability and fitness for a particular purpose with respect to content available from this web site or other Internet resources linked from it. Additionally, neither the United States Government nor any of its agencies or employees, nor any other government or its agencies or employees, nor SERVIR or its employees, contractors, or other affiliates assume any legal liability for the accuracy, completeness, or usefulness of any information, product, or process disclosed herein, nor freedom from computer virus, and do not represent that use of such information, product, or process would not infringe on privately owned rights.

General Disclaimer

Unless a copyright is indicated, information presented on this web site is considered public information and may be distributed or copied. In return, we request only that SERVIR be cited as the source of any information, photos, and images obtained from this site, and that any photo credits or bylines be similarly credited to the photographer or author.

We strongly recommend that SERVIR data be acquired directly from this web site and not through other sources that may change the information in some way or exclude material crucial to the understanding of that information. While we make every effort to provide accurate and complete information, some information may change between site updates. Substantive changes may be noted when content is next updated.

Accessibility Statement

We continually strive to ensure the pages on this web site are accessible to individuals with disabilities in accordance with Section 508 of the U.S. Rehabilitation Act (29 U.S.C. ‘ 794d). If you have any difficulty viewing any page with adaptive technology, please contact the webmaster for this site.

Documents on SERVIR web sites are presented in many formats. These formats are generally accessible to users using screen reading software. Some files on this site may be posted as Adobe Acrobat Portable Document Format (PDF) files. Adobe provides their Acrobat Reader software as a free download.

For more information:

If you have any questions or comments about the information presented here, please contact SERVIR via postal mail, phone, or e-mail.

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